What exactly is the 5S Group Coaching Program? 

• First Class: Tuesday 3rd September 2024
• Program Length: 12 Weeks
• Coaching Schedule: Tuesday's at 9am EDT, 2pm UK, 3pm CEST
• Session Length: 90 Minutes

From Chris Marr's Desk: How my clients pay me more for doing less...

• Increased Session Value: Each coaching session becomes more valuable, earning you greater respect and making you indispensable to your clients.
• Longer Client Retention: Clients stay longer, fully committing to the program, attending all sessions, and doing the necessary work.
• Higher Fees and More Clients: With clients seeing more value in your work, you can charge higher fees and take on more clients, as you’re not bogged down by doing their work.
• Enhanced Profitability: These factors lead to a more profitable coaching business, allowing you to envision and plan for its future growth.
  
  

The 5S Framework: The Authoritative Coaching Session System

Stage 1: Setup 

1. Clients not coming fully prepared for sessions, wasting valuable time at the start.
2. Lack of discipline and organisation leads to anxiety and disorganisation during sessions.
3. No structured process for sessions, resulting in a lack of direction and focus.
   
   

1. Implement a streamlined preparation process to ensure you are ready for every coaching session.
2. Set clear and defined session goals to guide your preparation and execution.
3. Establish a system to ensure clients are ready and prepared for each session.

Stage 2: Start

1. Clients arriving late and unprepared, causing delays and disrupting the flow of the session.
2. Difficulty in capturing and maintaining client engagement from the start.
3. Struggling to establish a focused and authoritative tone at the beginning of the session.

1. Implement techniques to ensure clients arrive on time and prepared, setting clear expectations beforehand.
2. Use engaging opening strategies and questions to capture client attention and maintain high energy throughout the session.
3. Establish a structured and authoritative start with proven methods to set the tone for a productive and focused session.

Stage 3: Steer

1. Sessions often lack direction and focus, leading to unproductive conversations.
2. Clients frequently deviate from the main topics, causing distractions and wasting time.
3. Difficulty in maintaining control and ensuring goal-oriented discussions.

1. Implement a clear framework to guide and structure the discussion, ensuring conversations stay on track.
2. Use techniques to handle client resistance and bring the conversation back to the main topics.
3. Develop authoritative communication skills to maintain control and ensure goal-oriented discussions.

Stage 4: Summarise

1. Clients may not see their progress, leading to dissatisfaction and disengagement.
2. Unclear session outcomes leave clients uncertain about next steps.
3. Difficulty in maintaining client motivation and commitment between sessions.

1. Highlight key takeaways and progress to reinforce client satisfaction and demonstrate the value of each session.
2. Ensure clear communication of session outcomes, providing clients with a clear direction and purpose.
3. Use techniques to maintain high energy and motivation, ensuring clients leave sessions feeling confident and engaged.

Stage 5: Sustain

1. Inconsistent client engagement between sessions leads to a lack of progress.
2. Difficulty in maintaining client motivation and accountability.
3. Unclear follow-up actions result in clients feeling lost and disengaged.
   
   

1. Establish clear communication expectations and boundaries to ensure consistent engagement.
2. Use AI tools and deliberate practice techniques to capture themes, insights, and scale coaching performance.
3. Develop strategies for ongoing support and follow-up to maintain client motivation and accountability.

Frequently Asked Questions

• Targeted focus: We zero in on the nuances of your client sessions—whether on Zoom or in-person—equipping you with strategies to handle difficult conversations, set up successful sessions, and build your authority.
• Complementary skills: This program is meant to enhance, not overlap, what your current coaching setup offers. It's about making you indispensable by elevating how you engage and influence your clients.
• Team development: Perhaps you're not the one who needs this training right now. Consider whether your team could benefit from these skills, helping them become more confident and competent. This, in turn, reduces friction and frees you up to focus on other strategic areas.

Here's what others are saying about working with Chris

I’ve known and worked with Chris for over a decade now and it’s fair to say he’s had a huge positive impact on my career to date. With Chris’ work on communication and leadership, it made it an easy decision for me to book him to come and run a couple of workshops for the team at Yatter.

Our goal is simple: to provide the best agency experience possible to our clients. In order to do that, I believe we need to be the best communicators. When I decided to bring in a trainer, it was a no-brainer to bring in Chris.

The first workshop was thoroughly enjoyed by the team and 3 weeks on, we are still discussing and actioning the things we learned in our day-to-day work. We’re already seeing it pay dividends, with the team reporting clear improvements in our client relationships.

Chris doesn’t just read communication jargon off the slides, his style is very interactive and engaging and he ensures everyone in the room is following along at the same pace.

If you are looking for someone to do training with your team on leadership, coaching, communication or management, look no further. You won’t regret it. We have already booked Chris to come back. - Gavin Bell, Owner, Yatter

"I extend my heartfelt congratulations on the outstanding success of your workshop. The content was not only excellent but also incredibly relevant and practical, offering immediate application for the team.

More so, your performance, delivery, and speaking skills were truly world-class. Our team is accustomed to high standards, often attending courses led by Christian, a renowned speaker in his own right. So, when they express enjoyment and find a session engaging and beneficial, it is high praise indeed and not easily earned.

Your workshop played a crucial role in aligning the team on our coaching path, sending a clear message about our serious and intentional approach to this journey. I am delighted with the outcome and deeply grateful for your contribution to our success.

Thank you once again, Chris, for your exceptional work" - Brendon Macdonald, CEO, DSD

 "I learned how to better structure my communication with prospects and clients, how to reduce weak language to be a more effective communicator, and how to embrace every communication as an opportunity to further educate my audience" - Kaitlyn Pintarich, Owner and President, Berry Insurance 

"Chris helped me improve my communication, including asking questions when working with customers. He has enabled everyone at AES to become a better communicator, a key to connecting and knowing our customers better than anyone else in our market. I am incredibly grateful for his coaching style and his help in helping me improve as a leader.” - Jim Scultz, Founder and CEO, Applied Educational Systems (AES) 

"His experience and guidance has been profound both personally and professionally. If there’s one thing Chris wants for you, it’s to succeed in life and business. He brings a wealth of wisdom and knowledge to the table like no other. He listens and cares deeply. He’ll challenge and support you to your greatest. If you want to achieve incredible things that you didn’t even think were possible - Chris is exactly who you should be working with.” - Nicola Crawford, Sales and Marketing Director, Gillies and Mackay 

What you can expect 

• First Class: Tuesday 3rd September 2024
• Program Length: 12 Weeks
• Coaching Schedule: Tuesday's at 9am EDT, 2pm UK, 3pm CEST
• Session Length: 90 Minutes